Automation Anywhere introduced their AI + Automation Enterprise System. The platform aims to improve business automation by harnessing the combined power of Artificial Intelligence (AI) and RPA. The system uses AI Agents, intelligent software tools that use AI to learn, adapt, and take intelligent actions within an enterprise system. It is an AI Agent seamlessly routing customer service inquiries or recommending the best replacement product for an out-of-stock item. The AI + Automation Enterprise System empowers businesses to leverage this new level of automation intelligence to streamline workflows and achieve a significant competitive edge.
Automation with Generative AI
At the core of the system lies the concept of generative AI models, specifically designed for automation use cases. These models, trained on a vast dataset of existing automations, boast impressive capabilities. They can handle complex tasks like document processing with high accuracy (over 80%) and significantly improve the resilience of automation deployments (by 50%). This translates to not only automating repetitive tasks but also tackling previously considered “impossible” automations.
How do AI Agents Work?
Automation Anywhere’s AI Agents are cognitive tasks that can learn, adapt, and take actions based on data. They are essentially intelligent software tools that go beyond simple automation. AI Agents can analyze information, make informed decisions, and even perform actions within an enterprise system. An AI Agent can automatically recommend the best replacement product for an out-of-stock item or intelligently routing customer service inquiries to the most suitable representative. These AI Agents are built using Automation Anywhere’s AI Agent Studio, a low-code platform that empowers users to create custom solutions tailored to their specific needs.
AI Agents for Intelligent Workflows
The true power of the platform lies in its AI Agents. These are intelligent software tools that go beyond simple automation. AI Agents can learn and adapt from data, make informed decisions, and even take actions within an enterprise system. Imagine an AI Agent automatically recommending the best replacement product for an out-of-stock item or intelligently routing customer service inquiries to the most suitable representative. The possibilities for streamlining workflows and enhancing decision-making are vast.
Custom AI Solutions with AI Agents
Automation Anywhere understands that not everyone is a coding expert. This is where AI Agent Studio comes in. This low-code platform empowers users to build and manage their own custom AI Agents. With pre-built functionalities, drag-and-drop features, and connections to various data sources and models, AI Agent Studio removes the complexity from AI development. Businesses can now create custom solutions tailored to their specific needs, even with minimal coding experience.
Time-to-Value with Solution Accelerators
Getting started with AI can be daunting. Automation Anywhere recognizes this challenge and offers Solution Accelerators. These pre-built templates and guides provide a head start for common automation tasks, such as order management or returns processing. Businesses can leverage these accelerators to quickly deploy AI-powered solutions and experience the benefits of automation faster.
Automation Co-Pilot: Conversational AI Assistant
Imagine having a personal assistant within your workflow, ready to answer questions and suggest automations in real-time. Automation Co-Pilot, a conversational AI tool embedded within the platform, does just that. It uses natural language processing to understand user queries and provide instant assistance, ultimately helping employees overcome workflow roadblocks and enhance productivity.
Document Automation with Generative AI
The platform significantly enhances document automation capabilities. By integrating generative AI, Document Automation can be tailored to handle any document type and seamlessly integrated into existing automation workflows. This translates to faster and more accurate document processing, leading to improved efficiency and compliance.
Security, Governance, and the Responsible Use of AI
Automation Anywhere prioritizes security, data privacy, and responsible AI use. The platform incorporates features like real-time monitoring, data masking, and comprehensive governance controls to ensure the safe and ethical deployment of AI models.
The AI + Automation Enterprise System is designed to scale alongside the growing needs of businesses. It offers functionalities to support a burgeoning enterprise AI environment, including the ability to connect with various cloud platforms and integrate with third-party large language models (LLMs). This flexibility allows businesses to adapt and expand their automation capabilities as their AI journey progresses.
