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Fulfilment Automation: The Catalyst Driving the 2023 Wave of E-commerce in India

May 4, 2023
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Businesses proactively meet customers’ demands for speed and efficiency as the e-commerce sector increases quickly. In particular, fulfilment automation is anticipated to serve as a stimulus for the growth of the worldwide e-commerce sector, which is expected to reach $200 billion by 2026. Fulfilment automation is a crucial part of Supply Chain 4.0, the newest supply chain management strategy iteration, which can potentially cut logistical costs by 40%.

Fulfilment automation is essential to reaching this objective in India. By automating fulfilment procedures, including product selection, packaging, and shipping, fulfilment automation addresses the problem of shorter delivery timescales in the face of consumers’ continually changing purchasing patterns. This digital integration is a game-changer in the logistics sector, boosting corporate efficiency, cutting costs, enhancing customer experience, reducing mistakes and delivering enhanced accuracy, and enabling India’s $5 trillion goal.

Enhancing the Productivity of Businesses

Nowadays, warehouses serve as more than simply simple storage spaces. They are significant hubs that have an impact on the global supply chain. E-commerce companies may prioritize strategic product development, customer interactions, and marketing duties by automating warehouse procedures. By delivering real-time information, automatically reordering products as needed, and lowering the risk of stockouts with minimum human involvement, automation may help merchants manage their inventory even more efficiently.

Reduce Errors and Deliver Improved Accuracy

Businesses can fault-proof the management of inventory and the delivery of goods with the use of tech-enabled warehousing systems. Automating the fulfilment process will improve order processing’s speed and accuracy, lowering the possibility of human mistakes and hastening the delivery of goods to clients. Additionally, warehouse automation enables companies to take advantage of their data bank and gives them a 360-degree view of their operations and inventory.

Fulfilment Automation Improves Customer Experience

Warehouse automation simplifies the procedures for meeting consumer expectations of obtaining the items when needed. Faster and more dependable delivery times are made possible by automated operations, which increases client happiness and loyalty. Additionally growing are AI-powered platforms that offer complete end-to-end solutions for smoothly managing customer orders. These facilitate efficient omnichannel integration processing. Automated fulfilment will encourage companies to improve customer experiences by streamlining the picking, packaging, and shipping procedures.

Lower Costs

Technology integration in fulfilling might be advantageous for organizations. Thanks to automation, they can occasionally monitor, manage, or even scale expenses. By automating particular manual operations, businesses may free up human resources for regular work, which lowers labour costs and lessens the need for physical labour. This frees up capital for other business investments by merchants. Additionally, technology can assist in lowering the costs of shipping, batch picking, and floor space. By reducing fatigue and workplace accidents, the automation of processes further contributes to creating a secure working environment for employees.

Empowering India’s $5 Trillion Dream with Fulfilment Automation

India is preparing to reach its $5 trillion economic goal, and businesspeople from every region are competing for attention to help it grow. Because fulfilment automation is future-proof, businesses can plan for and anticipate future growth while increasing operational efficiency. Thanks to automation, SMEs can optimize the supply chain in real time and make quicker, wiser decisions. Imagine how much change the merchants of honest India could fuel with simply a “plug-and-play” of technology, given that the MSME sector already contributes 30% to the Indian GDP.

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