The incorporation of Robotic Process Automation (RPA) into businesses unlocks a new level of efficiency. Investing to expand its applications for operations will prove efficient in the long run. To fully yield the returns from the investment in technology, businesses should also look into investing in process mining. The combination of process mining and RPA is expected to grow and support enterprises more resourceful.
A survey was conducted by Gartner to understand which technology will prove to be profitable in the future. 400 CFOs participated in the survey and were asked which would deliver a high value from a given 16. A common notion was that only three technologies would accelerate growth and prove profitable for their business. Three technologies are reporting automation, process mining, and RPA. The respondents also stated reporting automation is already delivering high value to their companies.
Source 1 – Gartner (April 2022)
Another analysis by Gartner predicted that integrating RPA with the right fit can enhance RPA’s value generation. The research also stated that three options are expected to witness growth in the context of integration with RPA. They are machine learning, process mining, and cloud delivery.
Process mining is said to be the better investment when the enhancement of RPA through it is considered. It monitors and analyses event logs to improve real processes. The actual happenings during the processes can be viewed and understood to review them further. The changes after the analysis can also be viewed to recognize how the process has been improved.
The first step of how process mining works is process discovery. The process is analyzed to make a new model for review and enhancement. The existing model is then compared to an idealized version of the same. Then, through RPA integration, the process is improved. Process mining, in brief, allows users to understand precisely how a process can be improved. Operations that were deemed immune to automation can be automated. The places where RPA can be employed to enhance efficiency and achieve automation will increase through process mining.