Tray.io Launches Tray Merlin AI, a Natural Language Automation Tool for Enhanced Workflows and Increased Productivity
Tray.io, a low-code automation and integration leader, has recently launched Tray Merlin AI. This groundbreaking natural language automation tool enables users to instantly transform outputs from large language models (LLMs) into complete business processes without requiring LLM training or exposing customer data to the LLM. Tray Merlin AI is the first iPaaS solution to bring together scalable automation, support for advanced business logic, and native generative AI capabilities accessible to anyone.
Leveraging OpenAI technology and Tray.io’s extensive workflow, authentication, connector, and API technologies, Tray Merlin AI empowers business technologists, front-line employees, and developers across the enterprise to efficiently build, iterate on, and improve complex workflows that transcend the software stack.
Tray Merlin AI eliminates the need for IT and engineering involvement in the integration-building process, which usually takes weeks to months. It allows users to ask Merlin to obtain answers at the decision point and automate critical business tasks. Users can present the resulting workflows visually in a low-code format, enabling users to modify, improve, or augment their functionality as necessary and share them with others for reuse.
Tray Merlin AI’s operational capabilities and the underlying Tray platform are self-contained, allowing Merlin to fetch only small pieces of information from the LLM as required during the integration-building process, which prevents customer data from being exposed or sent to the LLM.
Tray.io is ready to lead the way in the enterprise automation market with Tray Merlin AI, offering a powerful and user-friendly solution that enables businesses to improve their productivity, efficiency, and overall bottom line.
Tray Merlin AI’s Features and Capabilities
Tray Merlin AI is an innovative automation and integration tool that accelerates complex workflows and integration projects across the enterprise while reducing the burden on business technologists and developers. It offers the following features and capabilities:
- Secure automation details building: Users can securely build out automation details and iterate or improve existing processes, reducing the time it takes to deliver high-value leads to sales reps.
- Natural language instructions: Business technologists proficient at building on the Tray platform can type their requests and parameters, and Merlin will automatically create a workflow with the relevant business logic.
- On-demand AI-powered automation: Tray Merlin AI empowers non-technical employees, such as department managers, C-level executives, and business users, to obtain answers at the point of decision with on-demand, AI-powered automation, ensuring there’s no delay in project execution.
- Enhanced customer experience: Sales and customer success teams can streamline the pre-and post-sales processes using natural language instructions to create a workflow that will automatically update their project management system whenever a deal closes with the relevant client information from their CRM and notify the professional services team via email.
- Unlocking full automation potential: By tapping into the power of AI via a natural language interface, Tray.io further unlocks the full potential of automation and makes building automated workflows across many use cases even more accessible to all employees, significantly increasing employee efficiency and productivity.
